Administrative Director - Supportive Care & Survivorship - DCI/Cancer Support Program - Durham
Duke University Health System
Location: Durham, North Carolina
Internal Number: 161568
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Provide overall leadership for the administrative functions within designated area of scope for Cancer Support services and the Supportive Care and Survivorship Center of the Duke Cancer Institute. This includes clinical operations, strategic planning, financial and human resource management, program development, space and facilities planning, and collaborative leadership to support the clinical, academic, and research missions of these Center across the broader Duke University and Duke Health environments.
Manage and coordinate administrative functions of these services and Programs with reporting relationship to the DCI's Director of Cancer Support and Survivorship (also serving as co-director of the Supportive Care & Survivorship Center and Center for Onco-Primary Care).
Provide vision, leadership, organization, and direction to these service areas and Programs, with particular focus on development and implementation of strategic priorities.
Oversee management of operations including advising and assisting faculty leads, clinical leads, and clinical researchers for these Programs for meeting operational, clinical goals, and research goals, and plan and implement changes, as necessary, to achieve goals and objectives.
Plan operational and restricted-fund budgets by analyzing operating needs, projecting revenue and expenses on both a short- and long-range basis; and prepare and manage capital expense budgets as required.
Ensure optimal management of resources by developing and implementing plans approved by leadership, which coordinate operational activities including staff, space, facilities, supplies, minor and capital equipment, and general expenses.
Coordinate with Director of Cancer Support and Survivorship and the Center directors on the operations of these Programs and service areas as they interface with the DCI/DUH(S)/SOM/PDC/PRMO/donors, including developing, implementing, and measuring the outcomes of practices.
Participate in planning, marketing, and business development as it relates to faculty, staff, and programs.
Participate on the DCI management team including leading oncology performance improvement initiatives.
Collaborate with the Center leadership, faculty leads, and clinical leads to construct successful growth plans for programs (including clinical, research, and education/training efforts).
Determine fiscal requirements, make projections, and oversee preparation of program-related budgets; monitor, verify and reconcile expenditure of budgeted funds; oversee the preparation of financial statements reflecting status of programs and activities; ensure compliance with University and Duke University Health System policies and procedures.
Supervise and coordinate work of designated employees; manage personnel activities to meet objectives of these Programs; advise staff on employment, pay practices, employee relations, and related issues as required.
Represent these Programs and service areas in meetings and conferences and other affairs of an administrative nature.
Prepare reports and analyses to include financial reports, setting forth progress, adverse trends, and appropriate recommendations or conclusions.
Perform other related duties incidental to the work described herein.
Knowledge, Skills and Abilities:
Strong leadership skills and ability to take responsibility for assigned areas including gaining the confidence of clinical and administrative colleagues, faculty and staff.
Proven organizational, analytical and management skills.
Strong analytical, strategic, and critical thinking skills to identify problems and develop innovative solutions.
Proven initiative to anticipate, develop, and implement new procedures, practices and processes adaptable to constantly changing work patterns and business methods.
Excellent interpersonal, as well as written and verbal communication skills to interact with a variety of personalities at all levels, exercising tact, sound judgment, diplomacy, and flexibility to promote positive working relationships and job effectiveness.
Ability to act independently and exercise sound judgment, and the acumen and sensitivity to identify matters that require higher level management consultation and/or group collaboration.
Demonstrated ability to present a positive, professional impression and working as a team member.
Demonstrated ability to interpret policies and procedures and to propose solutions to non-recurring or precedent setting situations.
Proven ability to develop, analyze, and carry out project objectives and work well with others of a diverse nature in achieving organizational goals.
Proven ability to research, gather and organize information to produce concise reports using various resources.
Excellent negotiation skills. Demonstrated counseling techniques with the ability to act as a facilitator, exercise diplomacy, tact, professionalism, responsiveness, a high degree of flexibility, and solve concerns between individuals in a fair and equitable manner.
Skill at negotiating with various personalities and developing internal and external network of contacts.
Ability to work independently and follow through on assignments with minimal direction.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.