M Health Fairview has an immediate opening for a Team Coordinator at the M Health Fairview Prior Lake Clinic, located in Prior Lake, MN.
This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening.
As a member of the care team the team coordinator performs quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The team coordinator manages workflow by coordinating and maintaining provider schedules, uses a variety of communication tools and systems to handle medical information requests and updates, communicates normal test results either through the direction of the RN or provider or by following established protocols, and works collaboratively with the assigned unit while handling multiple tasks, interruptions and changes. As a member of the care team, the team coordinator will maintain complete, timely and accurate documentation for each patient and continually look for opportunities to improve processes and workflow.
Minimum Education Successful completion of formal medical training program such as MA, HUC, NA, or Medical Secretary, or minimum of 1 year comparable experience in a healthcare setting.
2 or more years experience in a medical setting
Excellent public relations, communication, prioritization skills. Proficient telephone and computer skills. Flexible, efficient, ability to embrace change. Knowledge of third party payors preferred. Knowledge of medical terminology and abbreviations preferred.
Demonstrated focus on customer service/patient service with every interaction. Must be flexible to work various shifts and locations as required. Ability to work independently, demonstrate critical thinking skills and engage in ongoing process improvement.
Special Considerations(list unique elements of this position, if any)
Respect the confidentiality of all information, including information regarding patients, staff members or Fairview business issues, and share information only with those who need to know.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider netwo...rk and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.