About Fairbanks Memorial Hospital
Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior. With a strong patient-to-nurse ratio, ours is a Magnet aspiring facility with a Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.
This position is responsible for providing Informatics expertise and resources for a facility or specialty area. As a resource, this position provides on-going user training and informatics support for various teams and committees. This position supports the organizations vision and direction for computer systems, process design, data management and related processes. The informatics coordinator serves as a liaison between the facility or specialty area clinical support staff and the Clinical Information System IT team to communicate user needs and facilitate system modification to meet user needs.
Performs Decision Support and Outcomes Coordinator functions. Develops, coordinates, facilitates and plans on-going information system evaluation including: user accuracy, data integrity, and system reliability to support decisions and coordinate outcomes. Provides application testing for system enhancements. Participates in post implementation change evaluation, and develops and implements action plans and supports users in maintaining changed work flow and technological processes. May coordinate with IT regarding downtime.
Performs Consultant and Project Coordinator functions. Maintains on-going user communication and support to assure user competency and obtain information on usage of the system and workflow concerns through established, regularly scheduled rounds in the facility. Collaborates with end-users, account managers, physicians and clinicians to help define health care information issues and enhancement opportunities and to identify methodologies for implementing, utilizing and modifying informatics solutions and data structures that support health care access, delivery, and evaluation. Provides consultation and project support in conjunction with project leadership for the deployment of new IT clinical applications.
Performs Advocate and Policy Developer functions. Maintains on-going user support structure by recruiting super users and maintaining a trained and engaged core user group. Plans and provides regular meetings with super users to identify issues as well as educate to improve knowledge transfers in the clinical setting. May conduct regular focus meetings that provide opportunities for end users to verbalize concerns and suggest potential improvements related to the use of the information systems. Collaborates with users, leadership, and IT department to resolve conflicts between workflow and the information systems. Supports staff in the use of existing technology in a manner which promotes maintenance of patient safety and confidentiality and supports facility-specific and system-wide processes and principles.
Performs Research functions. Maintains up-to-date knowledge of trends and advances in the field of Healthcare Informatics, as well as new developments in computer hardware and software technology. Maintains up-to-date knowledge of nursing practices, regulatory standards, and organizational direction. Utilizes this knowledge in supporting users and process teams.
Performs Communicator functions. Develops and evaluates the effectiveness of communication tools and processes. Regularly updates supervisor regarding current status, issues and trends related to the use of clinical information systems. Immediately escalates critical issues to leadership. Maintains a line of communication to all users of clinical information systems.