Job Summary Operates, assesses, coordinates, calibrates and maintains all equipment within department. May serve as a resource and provides assistance, training and instruction to other staff in areas concerning specialty equipment.
Ensures equipment is ready for use at time of need in specialty area. Operates, inspects, troubleshoots, and calibrates equipment in specialty area, including (but not limited to) Stealth Navigation, Lasers, Hana Tables, Phaco/Vitrectomy Machines, Robotic, Cell Saver, Video towers, and other related integration equipment or new technology. Coordinates/schedules preventative maintenance and service (vendor and when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting and reports all safety concerns. Responds to crisis/emergency situations involving equipment.
Maintains, in collaboration with Biomed department, an accurate equipment inventory in specialty area. Participates in trialing, procurement and placement coordination of equipment used in specialty area through vendor liaison and collaboration with variety of stakeholders. Facilitates daily equipment prep, maintenance, repairs as needed, floats to various areas of specialty to support the business need of the departments, and coordinates equipment changes during turnovers.
Provides customer relations and interfaces with multiple department's logistics, resolves specialty equipment service problems by ensuring that clinical capability is restored as quickly as possible. Serves as a subject matter-expert on applicable specialty equipment, accessories, and supplies in area of specialty. Assists management in maintaining a comprehensive library of technical literature and/or user guides and documents pertinent information regarding clinical and monitoring results in applicable records.
Performs other duties as assigned.
Internal Number: 2018-9366
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Welcome to HonorHealth.
We are a non-profit, local healthcare organization known for community service and outstanding medical quality. Our organization encompasses five acute care hospitals with approximately 10,500 employees and 3,100 volunteers, urgent care centers, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.