Satellite Healthcare is a successful, nonprofit organization that has improved the lives of people living with kidney disease since 1973. We earn our national reputation for excellent patient care each day by offering a complete range of dialysis therapy choices, personalized clinical services, and unparalleled wellness education.
Satellite Healthcare provides expert, personalized kidney care at over 80 centers across the U.S. as well as at acute dialysis locations in California and Texas. Learn more about Satellite Healthcare at www.satellitehealth.com .
The Territory Director is responsible to the Regional Vice President for operational oversight and administration of dialysis services within a specified territory. The Territory Director is a member of the dialysis team and leads and supports both the strategic and quality plans for a specific territory of operations.
The Territory Director provides supervision, mentoring and coaching to Clinical Managers within the territory in all areas of responsibilities especially in quality and operations. Quality services are defined and measured for all patients based on the direction and guidance of the Chief Medical Officer (CMO). The Territory Director works collaboratively with the Medical Director(s) and Clinical Manager of each center to resolve issues and improve the overall performance of center. The Territory Director provides guidance and support to the local Quality Assurance Performance Improvement (QAPI) program including the patient experience.
The Territory Director maintains a strong working relationship with physicians, medical practices and payers within their business area. The Territory Director works collaboratively with Medical Affairs and Business Development staff and other corporate departments to define, implement and evaluate corporate initiatives, and responds to specific direction from the Executive Team.
The person in this position, if assigned to oversee a center with a DADS license, may also be designated as the Alternate Administrator, Alternate Supervising Nurse, or Director of Nursing.
Essential Functions: The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite's I-CARE Standards.
Territory and Dialysis Center Leadership
Provides supervision, mentoring and advice to the Clinical Managers
Provides leadership and direction in the opening of new centers
Encourages and develops leadership at all levels of the organization
Provides corporate visibility and shares corporate communication with centers
Facilitates center management and the technical team in problem solving facility and supply issues/concerns
Supports matrix management as it functions with ancillary services including administrative functions, social work, nutrition, and quality
In absence of the Regional Vice President, the Territory Director has the authority to carry out responsibilities of the Regional Vice President for the territory
Plans and promotes all levels of staff involvement in the operations
Develops a recruitment and retention plan for the region with HR
Provides direction and supervision of hiring and disciplinary action at the center level and consults Human Resources when necessary
Reviews focal reviews with Clinical Managers, working collaboratively in assessing performance and setting goals
Utilizes the pyramid as a teaching tool for Clinical Management on staff development and retention
Monitors staff education and training programs
Promotes teamwork by offering information, advice, and assistance to all staff members in a positive, courteous, and cooperative manner
Contributes to Satellite being employer of choice
Prepares and monitors, in collaboration with the Finance Department and clinical management staff, the operating and capital budgets for each center
Ensures that established financial targets are met
Works with Finance to support vendor contracts
Monitors the use of company guidelines for staffing ratios/patient scheduling
Identifies opportunities for cost savings in labor and supplies
Ensures that centers operate in compliance with all State and Federal regulations, especially the CMS Conditions for Coverage for End Stage Renal Disease Facilities (Code of Federal Regulations 42, Federal Register of April 15, 2008) and the DHS Interpretive Guidelines
Ensures that Texas centers with a license from the Department of Aging and Disability Services (
Satellite Healthcare – Improving the Lives of Patients with Chronic Kidney Disease (CKD)In 1973, Norman S. Coplon, M.D. began Satellite Healthcare with the objective of improving the quality of life of his dialysis patients. Dr. Coplon established Satellite Healthcare as a not-for-profit, community benefit organization, which allows us to focus primarily on patients.Four decades later, Satellite Healthcare has shaped CKD healthcare in our industry, and continues to elevate the standards of patient care and innovation.Today, we provide a range of expert services to patients with chronic kidney disease (CKD). Satellite strives to individualize each patient's care to help him or her enjoy their life to the fullest.Satellite Dialysis — We operate 40 high-quality, state-of-the-art, patient-friendly dialysis centers that meet the long-term clinical needs of more than 4,000 CKD patients.Satellite WellBound — With more than 20 centers in place, we focus on personalized training and support for patients performing dialysis at home. In addition, WellBound provides a robust complement of pre-dialysis patient wellness education programs that can help prevent or slow the progression of early st...age CKD.At each of our centers, we put our patients first by providing:Compassionate care with a personalized touchWellness education to empower longer, healthier livesBest clinical practices resulting in outcomes that consistently exceed industry performance standards Opportunities for nephrologists to focus on their patients in comfortable, state-of-the-art environmentsIn addition to patient care, our clinical research division works on finding medical breakthroughs for CKD patients by conducting both internal and external research.For more information, contact Info@SatelliteHealth.com.